Fret not! Renting with us couldn't be easier.. First, pick out the items you’d like to have for your event, either online or in-store. If you're unable to make it up to either of our two lush stores in the Hudson Valley, simply contact us with a list of items you're interested in (firstname.lastname@example.org or 845-687-2870) and we’ll give you pricing along with a delivery estimate. If in person, we'll make a list, some suggestions of pieces you may have overlooked, and probably bring you to secret back rooms in our Furniture Annex filled with some larger than life, incredible to behold pieces not yet featured on our site. So really, if you can, come in person.
Next, if you want to reserve these items you’ll pay a 50% deposit upon booking and the remaining 50% five business days prior to the event.
We sure do! We're happy to help style your event for a reasonable hourly fee plus transportation costs.
Absolutely! In fact, we encourage it. If you can manage pick-up and return on your own, there is no delivery charge. We will help as best we can once you get to the shop.
Our self-serve pick up hours are 10am - 6pm, 7 days a week, or by appointment.
Keep in mind that this is often the most affordable route.
For all tri-state area deliveries that require a truck, we use a third party delivery company and only charge you what they charge us. There is no handling or service fee for choosing this option. We will shop around for you for the best possible price. The closer you are, the more affordable the rates.
You may also suggest your own third party delivery service. Our one caveat is that they have courier insurance. This protects all parties involved.
For ground shipping, we use FedEx or UPS and pass along our business discount to you. In some cases we can package items up on our own in a jiffy (think textiles & small decorative objects). There is no handling fee for these items. However, larger bulky and/or fragile items that require much more time, packing materials and manpower may incur a handling fee. Other times, we must have items professionally packed at a UPS or FedEx location (especially bone inlay furniture and framed art). In these cases, we will only charge you what the courier charges us, our business discount included.
We love the hunt! Send us a photo and description of what you're searching for and we'll scour our sources. We also have tons if inventory not yet featured on our site, so we may already have that sought-after piece already in stock!
These things happen, though rarely so. If it's a reparable damage, we'll only charge you the cost of repair. If an item is beyond repair, we'll have to charge you the full retail value.
Rental fees are 10% of the retail cost, charged on a daily basis, plus any applicable taxes and shipping fees. This all must be paid in full before items are delivered.
Items must be returned in the same state they were in when picked up, and within the time frame agreed upon. Client is responsible for any repair costs necessary upon item return. For any damages beyond repair, client must cover the full retail value of the item. In this case, client has the option of keeping the damaged item.